Right of withdrawal

Can I exercise my right of withdrawal?

Of course! Not only are we happy to offer you this protection, it is also required by law. You can therefore cancel your order without giving a reason within 14 days of purchase (starting from the day of receipt). Simply return the package within 14 days of cancellation and you will receive a refund (also within 14 days). Please note that the lamp must be unused and preferably returned in its original packaging.

If in doubt, you can always contact us. Refunds are made in the same way you paid and do not incur any additional costs. We do not charge delivery or return costs. Of course, we would like to know how we can improve our services and products, so we will ask for your honest opinion :).

You can read more about returns here and in the ‘good to know’ (terms and conditions).